Employers: Uncivil Employees Will Cost You; $14K Per
I guess we can't totally blame Trump. But incivility in the workplace is becoming an epidemic, according to a new study. As reported at newswise.com, condescending comments, put-downs, and sarcasm have become commonplace, and here, well, okay, I won't blame Trump. OK, so I'm making fun, but it turns out this is a serious concern because experiencing such rude behavior, well, makes us rude, too. And then it just spreads. The study found that it reduces our own self-control and makes us respond in kind. And now what kind of a workplace do you have? "People who are recipients of rudeness at work feel mentally fatigued, as a result, because uncivil behaviors are somewhat ambiguous and require employees to figure out whether there was any abusive intent," say the authors. "This mental fatigue, in turn, leads people to act uncivil toward other workers. In other words, they pay the incivility forward." While curt remarks and other forms of incivi